Overdue Check-Up
Branding / overdue patient reassurance
1. Script Reference
- Speaker: Original plan: Dentist. Use approved voiceover because no completed talking-head take was identified.
- Location: Reception, hallway, consultation room and front desk
- Duration: Recommended paid edit: 25-32 seconds.
2. Campaign Purpose
Reassure overdue patients that returning can begin without shame or judgement.
3. Target Audience
Adults who have delayed a check-up because life became busy, anxiety increased, or too much time has passed.
4. Video Objective
The viewer should feel able to book from where they are now, without needing to explain or apologise for the delay.
5. Footage To Use
Use reception phone/greeting clips A_0005C524-A_0005C530.MP4, arrival clips A_0005C531-A_0005C533.MP4, escort/rebooking clips A_0005C534-A_0005C542.MP4 and listening clips A_0005C567-A_0005C569.MP4.
Props / visuals: Reception desk, patient form with private details hidden, clinic hallway, consultation chair and booking desk.
6. Editing Flow
- Open with the overdue-check-up question over a reception welcome.
- Show arrival and the patient being guided through the clinic.
- Hold on the dentist listening while the reassurance message lands.
- Close on rebooking or a friendly goodbye.
7. On-Screen Text Direction
8. Subtitle Direction
- Burned-in subtitles for all voiceover.
- High contrast, mobile-first and easy to read.
- Keep clear of platform UI safe zones.
9. Motion Graphics Direction
Use a lo-fi reminder-card treatment and restrained step labels. Avoid countdowns or urgency graphics.
10. Audio Direction
Use approved voiceover and soft music. Mute the staged dialogue and crew direction in the raw clips.
11. CTA End Card (3 Lines)
12. Thumbnail Direction
- Text: Overdue For A Check-Up?
- Frame: Warm reception welcome or dentist listening.
- Design: Reminder-card style with a soft green accent.
13. Caption
When was your last dental check-up?
If it has been a while, you are not alone. A check-up can start with a calm conversation and an assessment of your current oral health.
Book online with Everton Park Dental.
14. Target Length
Recommended paid edit: 25-32 seconds.
15. AHPRA Compliance Notes
- Do not shame overdue patients.
- Do not promise a pain-free or anxiety-free visit.
- Do not show readable patient details.
16. Editor Notes
- This directly follows Video #1 in the shoot brief.
- Use the patient journey in chronological order.
- The phrase 'start from where you are' is the emotional centre of the edit.
17. Video Inspiration References
Catch Dental Problems Early With Routine Checkups And Cleanings YouTube short-form
Borrow: Borrow the immediate check-up topic, short runtime and simple presenter-plus-overlay structure.
AHPRA / brand filter: Do not copy the fear-led 'before it becomes serious and costly' framing. Everton should lead with reassurance and no judgement.